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Terms and Conditions

These terms and conditions ("Terms") govern your use of the Plantas Care website (the "Website") and your relationship with Plantas Care India Ltd. ("Plantas Care," "we," "us," or "our"). By accessing and using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

Website Use:

You must be at least 18 years old to use our Website. By using the Website, you confirm that you are at least 18 years old. You agree not to use the Website for any unlawful or prohibited purpose or in any manner that could damage, disable, overburden, or impair our servers or networks.

Privacy:

Our Privacy Policy governs the use of your personal information. By using the Website, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

Products:

Product Descriptions, images, and pricing are provided for informational purposes. We make every effort to ensure the accuracy of this information, but we do not warrant that it is complete, reliable, or error-free. We reserve the right to modify or discontinue any product at any time without prior notice.

Orders and Payment:

By placing an order on our Website, you agree to pay the specified purchase price for the products and any applicable taxes and shipping fees. We accept payments through our secure payment gateway. Payment information is protected, and we do not store your payment details.

Shipping and Delivery:

Please refer to our Shipping and Delivery Policy for information on shipping options, delivery times, and associated fees.

Returns and Refunds:

Our Return and Replacement Policy governs product returns and refunds. We do not offer refunds for personal care items due to the nature of the products. Please refer to our Return and Refund Policy page for more details.

Intellectual Property:

All content on the Website, including text, graphics, logos, images, and software, is protected by copyright, trademark, and other intellectual property rights owned or licensed by Plantas Care and is protected by laws in India.

Product Usage:

The efficacy and effectiveness of our products may alter depending on storage conditions and usage. Customers are required to follow the storage and usage instructions carefully. Though our products are created to suit most skin types there could be sensitivity issues for certain users. You are requested to check for any allergic component specific to your skin. A patch test on a small area of the skin is recommended before regular use of the product. In case of any adverse reactions, discontinue use of the product immediately and seek medical assistance as required.

User Generated Reviews, Comments and any other Content

We encourage respectful and honest user-generated content, such as reviews, comments, and feedback on our website. Here are some key guidelines:

Ensure your content is respectful, legal, and compliant with our terms. Avoid illegal, harmful, or misleading content. Provide accurate information, as false details can harm our brand and others. Use your real identity, and do not impersonate others. By posting, you grant us the right to use it as described in our terms. Ensure you have rights to the content you post, and it should not violate our policies or harm others. We may monitor, edit, or remove content that violates our policies.

No Liability:

We're not liable for user-generated content.

Termination:

We may terminate your access to the Website without prior notice if you violate these Terms or engage in any activity that is harmful to us or other users.

Liability:

We strive to provide accurate and reliable information and products but make no warranties regarding the completeness, accuracy, or reliability of the Website or its content.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of or our products or services.

Governing Law and Jurisdiction:

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

Contact Information:

For any questions, concerns, or feedback, please contact us at info@plantas.co.in or +91-120 4888200.

Plantas Care reserves the right to modify or update these Terms at any time. Please review these Terms periodically for changes. Your continued use of the Website constitutes acceptance of the revised Terms.

Many thanks